Resident Survey Micro

Bite-sized and targeted based on survey results.

Resident Survey Micro-Bite Training Modules


Prospect Survey

  • Lead Conversion: Connection, Solutions, and Value
  • Persuading the Customer to Call Your Community “Home”
  • Relating the Apartment to the Needs/Interests of the Prospect

Move-In Survey

  • Delivering Exceptional Customer Service Through Professionalism, Presentation, and Engagement
  • Outstanding Move-in Experience

Maintenance Survey

  • Professional and Responsive Maintenance Service

Pre-Renewal Survey

  • Conveying Value in the Eyes of the Resident
  • Creating Loyal Customers: Would the Prospect Recommend Your Community to Family and Friends?
  • Reinforcing Value Pre-Renewal

Move-Out Survey

  • Enduring Loyalty After Move-out