Presentation Skills for Virtual Tours

May 28, 2020 @ 1:00 pm – 1:30 pm CT

Presented by: Rommel Anacan

You’ve probably heard the saying, “Presentation is everything.” This is especially true in virtual leasing. While the technology we have today is great, connecting with someone through a computer or device can be more difficult than doing so in person. In this webinar you’ll discover the key “pro-tips” that will help you be ready for your close-up during virtual tours.


We’re Better Together: Property

Management’s Approach to Emotional and

Mental Health During COVID-19

June 4, 2020 @ 1:00 pm – 1:30 pm CT

Presented by: John Sons

In this webinar, we discuss property management’s emotional and mental health approach to COVID-19 and the attempt to return to normal activity when appropriate. The session will focus on management of your emotions and mental health as it relates to residents/prospective residents, suppliers/vendors, co-workers/employees, corporate office, and YOURSELF.

Join Speaker John Sons, Director of Training & Marketing Strategies at Burlington Capital Properties, as he shares insights on managing emotional and mental health as it relates to COVID-19.


Leasing to Keep ’em!: Keeping Residents Longer

Even in a COVID-19 World

June 11, 2020 @ 1:00 pm – 1:30 pm CT

Presented by: Rick Ellis

This is not a leasing webinar! It is that and much more! Join Rick Ellis, CAM, CPM as he shows us how our first contact with our rental prospects sets the stage for a long term relationship. Rick will show us how even in a quarantined environment, we can still connect and create goodwill and loyalty with our residents. This webinar will discuss:

  • What does it take to maintain a long term relationship?
  • Move-In Day – Setting the stage for the lease renewal
  • Building resident relationships that keep residents longer!
  • The four things residents REALLY want!
  • Creating a better model for lease renewals – it’s not a paperwork transaction…it’s a sales presentation!
  • Great ideas for connecting with residents, even while practicing safe social distancing and even some ideas on virtual lease renewals!

We may have to practice safe social distancing, but that does not mean we have to come across as distant. Rick will leave you with new ideas and direction to retain your residents in style.



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