Previous Webinars

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28
May

Presentation Skills for Virtual Tours

Thursday May, 28
1:00pm - 1:30pm CDT

You’ve probably heard the saying, “Presentation is everything.” This is especially true in virtual leasing. While the technology we have today is great, connecting with someone through a computer or device can be more difficult […]

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25
May

Virtual Leasing

Monday May, 25
1:00pm - 1:30pm CDT

Leasing virtually isn’t just taking what you do in-person and now doing that over video, phone, email or text messaging. Obviously, getting your customers to “say yes to the address” is tougher when they can’t […]

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01
April

Leadership in the Days of COVID-19

Wednesday April, 01
1:00pm - 1:30pm CDT

Do leadership skills change in pandemic times? Should they? As a manager or supervisor, it probably goes without saying that neither you nor YOUR leaders have all the answers right now – and the answers […]

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07
May

Follow Up Strategies for Virtual Leasing

Thursday May, 07
1:00pm - 1:30pm CDT

So you’re embracing virtual leasing! You are taking your clients on real-time virtual tours; you’re walking them through your community’s website; and you are creating your library of videos and to send. That’s great! Now, […]

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17
June

Self-Guided Tours – Now What?

Wednesday June, 17
1:00pm - 1:30pm CDT

Self-guided tours truly are the new frontier in multifamily housing. Conventional wisdom in the industry has been that customers need associates to show them around and lead them through the process. Yet surveys tell us […]

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25
June

Adaptability – Be a Game Changer

Thursday June, 25
1:00pm - 1:30pm CDT

To adapt you must be open to change, the tools you need to conquer uncertainty—emotional tolerance, mental fortitude, communication, spiritual guidance—will allow you to triumph over change and press on. Learn the tools for success […]

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09
July

Confessions of a Leasing Agent

Thursday July, 09
1:00pm - 1:30pm CDT

In this webinar, you will hear the “confessions of a leasing agent” and learn the tips and tools to seek out potential residents and take your community to the next level! Explore methods to cultivate […]

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23
July

Virtual Leasing: Your Success Depends on It!

Thursday July, 23
1:00pm - 1:30pm CDT

Face masks, hand sanitizing, social distancing, pivoting and now virtual tours are now commonplace terms. In today’s new normal and new trends have emerged, has our focus on leasing diminished? Have we adjusted our leasing […]

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26
August

Dr. D’s Vitamin E (Encouragement)

Wednesday August, 26
1:00pm - 1:30pm CDT

In a time when everyone is challenged by uncertainty, fear, anxiety and riding an emotional roller coaster, we are also seeking solace from reliable and trustworthy sources. Dr. D offers a hearty dose of Vitamin […]

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24
September

Introduction to Emotional Intelligence

Thursday September, 24
1:00pm - 1:30pm CDT

Emotional Intelligence, sometimes referred to as EQ (Emotional Quotient), has been cited as a greater contributor to personal and professional success than IQ (Intelligence Quotient). Statistics show that 85–87% of our success accounts from soft […]

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08
October

10 Secrets of the Most Productive Executives

Thursday October, 08
1:00pm - 1:30pm CDT

Twenty-four hours are all we get – and most of those are not spent on-the-job.  During the past few months, we’ve faced overwhelming physical, emotional, and financial challenges.  Now we need to take care of […]

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03
December

7 Attitudes of Mindfulness

Thursday December, 03
1:00pm - 1:30pm CDT

Mindfulness equips leaders to manage stress and promotes openness to fresh interpretations of information that impact decision making. You can’t give to others if you are depleted of time, energy and resources. When cultivating empathy […]

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16
December

Season of Cheer, Get Your Cheer On!

Wednesday December, 16
1:00pm - 1:45pm CDT

GET IGNITED. Our Holiday Gift to all of our Multifamily Partners, Supporters, and Friends!   Professional crowd igniter and public speaker Cameron Hughes is dead set on achieving one mission in life: exciting others to Just Get […]

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14
January

DIY Onboarding Two Ways!

Thursday January, 14
1:00pm - 1:30pm CDT

If you’re lucky, 2021 will bring new team members to those open positions so many of us have. As they join your company, you will need to determine how to get them onboarded. Distance onboarding […]

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28
January

Help Them Grow – So They Won’t Go!

Thursday January, 28
1:00pm - 1:30pm CDT

Engaged employees improve company performance AND build the all-important bench strength. Yet, we “train” new employees and walk away. Your employees want a career, so don’t just give them a job! This webinar will give […]

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11
February

Ring-A-Ling 2021

Thursday February, 11
1:00pm - 1:30pm CDT

Not all calls are created equal and not all offices are answering the phones. Today we have call centers, CRM’s, Artificial Intelligence, remote and onsite office, booking online, etc. And all of this changes the […]

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13
May

12 Ways to Improve Written Warnings

Thursday May, 13
1:00pm - 1:30pm CDT

Recent surveys are predicting that over 50% of the workforce expects to leave their job in 2021. That is a frightening prospect! We already face critical industry turnover and constant job vacancies. Almost makes you […]

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27
May

10 Tips for Exceptional Customer Service

Thursday May, 27
1:00pm - 1:30pm CDT

There are more opportunities in today’s workplace environment than ever before to exceed our customers’ expectations. Exceeding expectations regularly is the best way to retain loyalty! We already know it’s five times harder to win […]

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20
May

Cybersecurity Awareness

Thursday May, 20
1:00pm - 1:30pm CDT

Learn the Do’s and Don’t’s and Become a Human “Firewall” 2020 was a wake-up call for most of us. It also forced us to depend on technology to keep doing our jobs. For many multifamily […]

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15
July

Are We Burning Out Too Quickly?

Thursday July, 15
1:00pm - 1:30pm CDT

Did you know that millennials are burning out at ages 26-27 versus what used to be the mid-30s? Let’s discuss a real issue that is happening in Multifamily – BURNOUT! If you have been active […]

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09
September

Time for a Reset

Thursday September, 09
1:00pm - 1:30pm CDT

Wherever there is an opportunity in our business to introduce a new initiative that will invigorate your team’s energy, performance, and job satisfaction, make it happen! Our COVID-19 experience changed the norms of how we […]

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23
September

Fair Housing – Past, Present & Future!

Thursday September, 23
1:00pm - 1:30pm CDT

Whether you are a leasing agent, a property manager, a multifamily leader, a maintenance technician, or a corporate employee, you need a working knowledge of the Fair Housing Act and recent advancements in the Fair […]

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14
October

9 Signs You’re Successful

Thursday October, 14
1:00pm - 1:30pm CDT

If you are even the slightest bit ambitious, you’re bound to feel like a failure from time to time. Maybe it’s a counseling session with a team member that didn’t go well. Maybe it’s a […]

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04
November

All About LIHTC with Karen Graham!

Thursday November, 04
1:00pm - 1:30pm CDT

When you think of LIHTC compliance in Multifamily, your thoughts probably go to rules and regulations, calculations, and audits. You may even feel your blood pressure rise because you know at any time that something […]

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11
November

Overcoming Objections is Your New Opportunity!

Thursday November, 11
1:00pm - 1:30pm CDT

“Nothing…will ever be attempted if all possible objections must first be overcome” – Samuel Johnson. Did you know that prospective residents are showing interest in your community by stating their objections to you? This objection […]

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13
January

Socialize Your Virtual Leasing

Thursday January, 13
1:00pm - 1:30pm CDT

Did you know that 72% of renters say that they would now rent an apartment sight unseen? We have watched that number grow over the past few years and many of us have already implemented […]

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27
January

Avoid Turnover Through Professional Development

Thursday January, 27
1:00pm - 1:30pm CDT

The Multifamily industry, like many, is experiencing record high turnover and job study projections show little sign of this slowing down. Today’s employee expects more than competitive pay; with record numbers of multifamily developments and […]

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10
March

You Can Do Anything in Multifamily!

Thursday March, 10
1:00pm - 1:30pm CDT

Join us on March 10th at 1:00 PM CST for our exclusive interview with the 2021 IREM 30 Under 30 Recipient, Blythe Bland, Training Manager with RangeWater Real Estate in Atlanta, Georgia! What does it […]

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19
May

Lease Like a Pro!

Thursday May, 19
1:00pm - 1:30pm CDT

A Leasing webinar by the one and only Donna Hickey, Professional Speaker/Author/Consultant!Oh, man, 2020 and 2021 were crazy years, and here we are in 2022; you want to become someone new?! A leasing “Rock Star”!!! […]

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25
August

Embracing Change in Multifamily

Thursday August, 25
1:00pm - 1:30pm CDT

Embracing Change in Multifamily!  An exclusive interview with Andee Myatt, Multifamily Executive, on 8/25 at 1:00 PM CST. How do we deal with change in Multifamily when this industry changes daily?  We’ll find out best […]

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08
September

Your 2022 Cybersecurity Awareness Update

Thursday September, 08
1:00pm - 1:30pm CDT

Learn the Dos and Don’ts and Become a Human “Firewall”! Travis Street, President and CEO of CTS Multifamily IT Solutions will share the most current Cybersecurity updates to keep your computers, laptops, and tablets safe […]

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10
November

Advancing Your Multifamily Career!

Thursday November, 10
1:00pm - 1:30pm CDT

What’s the best advice when it comes to advancing your Multifamily career? A solid property management career plan provides a roadmap for your future. This, in turn, helps you make informed choices about your current […]

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Frequent Speakers

Rommel Anacan

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Rick Ellis

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Susan Weston

Susan Weston

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Pam Pederson

Pam Pederson

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Kathy Vance

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Rachelle Ellington

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Ellis / Edge2Learn

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Alisha Leytem

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Donna Hickey

Donna Hickey

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