Social Media and Reputation Management

Most people begin an apartment search online and form their opinions based on what is posted in social media and through reviews. This series of courses will help you understand why it’s important to have a strong online reputation, learn ways to prioritize and proactively monitor and manage your online reputation, respond to negative posts and build your reputation by cultivating brand advocates. Each reputation management training module is approximately 5-15 minutes.

• Why Does Reputation Management Matter?
• Monitoring and Managing Your Online Reputation
• Responding to Negative Posts
• Making the Most of Brand Advocates