When apartment hunters can’t come to you, how do you modify your leasing process? From initial contact to hearing them say, “yes,” we’ll look at how to handle initial inquiries, modify your tour experience, conduct effective follow-up and more, all while reinforcing best-practice leasing techniques. Yes, you can fill vacancies with loyal residents, even sight unseen! This training module is approximately 12 minutes.
- Describe how initial inquiry techniques are applied to sight-unseen leasing.
- Identify the tour alternatives available to you and construct a virtual tour plan based on customer needs and interests.
- Understand how follow-up practices differ in sight-unseen leasing.
- Explain your community’s application and deposit processes for sight-unseen leasing.