Refresher Courses

Short courses to complement and refresh knowledge on specific property management concepts.

Do your learners need a refresher or reminder on a specific property management topic or two? Edge2Learn has you covered with refresher courses, otherwise known as Spotlights, Core Concepts, and Dress Rehearsals. Refresh your employees’ knowledge and skills with a quick review of previously reviewed training topics. These refresher courses remind an employee of key points and specific skills that may otherwise be lost or forgotten. Edge2Learn’s Refresher Courses are perfect for keeping skills sharp without requiring a huge commitment of time.

SPOTLIGHTS

  • 2-7 Minutes per course
  • 77 Spotlights
  • TOPICS: Adapting to Change, Appreciating Differentness, Build a Positive Work Environment, Exceptional Customer Service, Fair Housing, Leasing, Recruiting, Workplace Diversity, Workplace Respect
  • Objective:  Microlearning Experience of Specific Concepts
  • Course Material:  Targeted Learning Experience for Specific Skill
  • Learning Method:  Interactive SCORM, Videos, Infographics
  • Topic Areas:  Leasing, Customer Service
  • Use Case:  Target Training for Specific Skill, Employee Resource, Combined with Other Courses, Supplement to Performance-Based Training
Spotlights Sneak Peek Video
Refresher Courses Spotlights

CORE CONCEPTS

  • 2-17 Minutes per course
  • 19 Core Concepts
  • TOPICS: Adapting to Change, Appreciating Differentness, Build a Positive Work Environment, Exceptional Customer Service, Fair Housing, Leasing, Recruiting, Workplace Diversity, Workplace Respect
  • Objective:  Targeted Learning Experience of Key Concepts
  • Course Material:  Summary of Key Content Areas for Specific Skills
  • Learning Method:  Interactive SCORM, Videos, Infographics
  • Topic Areas:  Leasing, Customer Service
  • Use Case:  Annual Refresher, Supplement with Other Courses, Alternative to Standard Courses
Core Concepts Sneak Peek Video

DRESS REHEARSALS

AI Video Assessments (aka Online Role Play)

  • 2-10 Minutes per course
  • 9 Dress Rehearsals
  • TOPICS: Customer Service, Fair Housing, Leasing
  • Objective:  Provide Learner with Opportunity to Review, Apply and Improve Skill Set
  • Course Material:  Scenario-Based Practice
  • Learning Method:  Learner Reviews Scenario and Response with a Solution via Video Recording.  Artificial Intelligence (AI) Technology Evaluates Quality of Video Recording  
  • Topic Areas:  Leasing, Customer Service
  • Use Case:  Practice Skills in a Safe Environment for Beginner, Intermediate, or Advanced Skill Sets
Dress Rehearsal Sneak Peek Video
Refresher Courses Dress Rehearsal

Request a Course Catalog